Global HR Support Specialist

ResultsCX; Cebu City; On-site; PHP 240,000 - 420,000; Full time

Job summary

ResultsCX HR Specialist will support all ResultsCX employees globally using a variety of resources and tools including the HRIS, Policies & Procedures, Employee Handbooks, Subject Matter Experts in HR and other departments. You may also assist with incident management, training, and updating runbooks and manuals to align with ITIL standards.

In addition to HR duties, you may perform clerical tasks, organize documents, coordinate with staff, and maintain records in compliance with company

Qualifications

• Experience in human resources is a plus.
• Ability to handle sensitive and confidential materials.
• Proficient English verbal and written communication.
• Fast-paced, deadline-oriented environment.
• Excellent organizational and time management skills.
• Ability to interact with individuals from diverse backgrounds.
• Call Center experience

Responsibilities

• Provide Back Office and Voice Support for all ResultsCX employees Level 1 and Level 2 Items as defined in the People Solutions Center Task Matrix

Skills

English communication

Call Center experience

HR domain knowledge

Organizational skills

Discretion handling confidential

Tools

Microsoft Office

Outlook

Copier / Fax

Internet

Job description

ResultsCX HR Specialist will support all ResultsCX employees globally using a variety of resources and tools including the HRIS, Policies & Procedures, Employee Handbooks, Subject Matter Experts in HR and other departments. You may also assist with incident management, training, and updating runbooks and manuals to align with ITIL standards.

In addition to HR duties, you may perform clerical tasks, organize documents, coordinate with staff, and maintain records in compliance with company