Global Head of Data & Integration Operations

Boehringer Ingelheim; Manila; Hybrid; PHP 6,000,000 - 9,000,000; Full time

Job summary

Boehringer Ingelheim is seeking a seasoned Head of Data & Integration Operations to lead global IT support and data platform initiatives from Manila. You will shape onboarding, training, and support strategies across Americas, Europe, and APAC, while building high-performing teams and ensuring secure, scalable services.

The role requires a Master’s degree in IT or related field with 8–10 years of experience, plus strong leadership and regulatory compliance knowledge.

Qualifications

• Master’s degree in IT or related field with 8–10 years of experience.
• Minimum 5 years of people leadership experience in IT, preferably with globally distributed teams.
• Proven background in support, training, or delivery of software solutions / products.
• Experience in Biotech or Pharmaceutical industry is a strong plus.
• Solid understanding of GxP, Computer Systems Validation, regulatory requirements, and pharma compliance is desirable.
• Exceptional interpersonal and stakeholder management skills.

Responsibilities

• Global Support Oversight: Manage 2nd level support for core platform components across Americas, EU, and APAC.
• Training & Development: Design and deliver training programs to enhance user skills and platform adoption.
• Stakeholder Collaboration: Build relationships with platform product teams and partners to improve services.
• Team Leadership: Inspire, coach, and develop a decentralized global team.
• Strategic Direction: Define and execute Platform Onboarding and Support strategy.
• Cross-Functional Engagement: Interface with senior leaders to drive growth of services.

Skills

Customer Orientation

Active Listening

Leadership

Strategic Vision

Analytical thinking

Planning and organization

Complex problem solving

Adaptability

Accountability

Goal Orientation

Influence and impact

Conflict management

Continuous improvement

Proactivity and initiative

Rigorous stakeholder management

Mobilizing and inspiring

Motivate and develop the team

Delegate and promote autonomy

Assertiveness

Active listening

Education

Master’s degree in IT or related field

Tools

CI/CD Jenkins

GitHub

Atlassian

Snowflake

Databricks

Collibra

Power BI

Tableau

Job description

Boehringer Ingelheim is seeking a seasoned Head of Data & Integration Operations to lead global IT support and data platform initiatives from Manila. You will shape onboarding, training, and support strategies across Americas, Europe, and APAC, while building high-performing teams and ensuring secure, scalable services.

The role requires a Master’s degree in IT or related field with 8–10 years of experience, plus strong leadership and regulatory compliance knowledge.