Global Head of Account Management

Jane Town Recruitment Services; Pampanga; On-site; PHP 1,500,000 - 2,000,000; Full time

Job summary

A leading recruitment service provider is urgently seeking a Head of Account Management in Pampanga. This essential role involves leading client relationships and developing management strategies for a well-established BPO company. The ideal candidate boasts over 10 years of experience in account management, solid communication skills, and a proactive mindset. This position is vital for driving client growth and ensuring offshore team success.

Qualifications

• 10+ years of experience in account management, client relations, or a leadership role in a customer-facing environment.
• Deep understanding of diverse industries to provide informed guidance to clients and offshore staff.
• Attention to detail to manage multiple client accounts.

Responsibilities

• Lead and manage client relationships, ensuring high levels of engagement and satisfaction.
• Develop and implement account management strategies that align with client goals.
• Act as a brand ambassador in various business settings.

Skills

Exceptional communication and relationship-building skills

Strong business acumen

Proven problem-solving and negotiation abilities

High-level organizational skills

Proactive mindset

Empathy

Flawless English language skills

Authority in offshoring

Education

Bachelor’s degree in Business Administration, Marketing, Communications, or a related discipline

Job description

A leading recruitment service provider is urgently seeking a Head of Account Management in Pampanga. This essential role involves leading client relationships and developing management strategies for a well-established BPO company. The ideal candidate boasts over 10 years of experience in account management, solid communication skills, and a proactive mindset. This position is vital for driving client growth and ensuring offshore team success.