Senior HR & Talent Acquisition Leader

One Call Solutions; Pampanga; On-site; PHP 1,500,000 - 1,800,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Incentives

Job summary

A leading BPO company located in Pampanga is seeking an experienced HR & Recruitment Manager. This role is pivotal in managing all aspects of HR and talent acquisition to attract and retain top talent. Responsibilities include overseeing recruitment strategies, onboarding, employee engagement, and compliance with Philippine labor laws. Ideal candidates should have a minimum of 5 years of HR experience and a strong background in BPO. Excellent communication skills and the ability to work in a fast-paced environment are essential.

Qualifications

• Minimum 5 years of HR experience, with at least 3 years in a managerial role.
• Strong background in BPO/Contact Center HR and recruitment.
• Strong knowledge of Philippine labor laws and HR best practices.

Responsibilities

• Own and manage the end‑to‑end recruitment process for all roles.
• Design and manage a structured onboarding process for new hires.
• Lead initiatives that promote employee engagement, morale, and retention.

Skills

Excellent communication

Leadership

Conflict resolution

Organizational skills

Analytical skills

Attention to detail

Education

Bachelor’s Degree in Human Resources or related field

Tools

HRIS

ATS

Payroll systems

Job description

A leading BPO company located in Pampanga is seeking an experienced HR & Recruitment Manager. This role is pivotal in managing all aspects of HR and talent acquisition to attract and retain top talent. Responsibilities include overseeing recruitment strategies, onboarding, employee engagement, and compliance with Philippine labor laws. Ideal candidates should have a minimum of 5 years of HR experience and a strong background in BPO. Excellent communication skills and the ability to work in a fast-paced environment are essential.