Global Field Dispatch Lead

Speedcast; Philippines; On-site; PHP 300,000 - 540,000; Full time

Job summary

Speedcast in the Philippines seeks a Dispatch Coordinator to join the Global Field Engineering team, coordinating deployment of Field Engineers and approved third-party engineers to customer sites worldwide, including offshore rigs, cruise vessels and land locations.

You will manage the dispatch lifecycle end-to-end—from resourcing and travel to HSE, security, spares logistics and post-dispatch documentation—ensuring engineers arrive on site safely, on time, and fully equipped to complete the

Qualifications

• 2+ years' experience in dispatch, scheduling, logistics coordination or field service operations
• Experience in satellite communications, maritime, energy or offshore industries is highly desirable
• Experience coordinating international travel, freight or spares logistics

Responsibilities

• Receive and log dispatch requests from the NOC and Project teams, confirming scope, priority and site requirements
• Assign a suitably experienced Field Engineer - Speedcast or approved third-party - based in the correct location for the job
• Coordinate the dispatch directly with the customer site, agreeing access, timing and on-site point of contact
• Arrange and book all travel - flights, visas, ground transport, offshore transfers and accommodation - for the assigned engineer
• Review HSE requirements for each dispatch, ensuring the engineer holds the certifications and PPE required for the site
• Review travel security requirements, including destination risk assessments, and apply any necessary travel advisories or approvals
• Identify, arrange and ship suitable spares and equipment to site in line with the job scope and delivery timelines
• Work as part of a shift rota providing 24-hour / on-call dispatch support, including nights and weekends
• Create and issue all pre-dispatch work packs and field documentation to the assigned engineer
• Review and manage all post-dispatch documentation, ensuring completeness and accuracy before close-out
• Manage and update ServiceNow Work Orders throughout the dispatch lifecycle, keeping status current for all stakeholders
• Prepare and consolidate all dispatch-related documentation and pass to the billing team to support customer invoicing
• Carry out all activities in full compliance with Speedcast's QHSE policies, procedures and best practices
• Undertake any other ad-hoc duties as reasonably requested by the business.

Skills

Organisational skills

English communication

Cross-time-zone coordination

Attention to detail

Calm under pressure

Travel planning & bookings

HSE & travel security awareness

Problem-solving

Education

Bachelor's degree in logistics, supply chain, business administration, telecommunications or related discipline

Equivalent professional experience in dispatch or logistics

Tools

ServiceNow

MS Office (Outlook, Excel, Teams)

Windows OS

Job description

Speedcast in the Philippines seeks a Dispatch Coordinator to join the Global Field Engineering team, coordinating deployment of Field Engineers and approved third-party engineers to customer sites worldwide, including offshore rigs, cruise vessels and land locations.

You will manage the dispatch lifecycle end-to-end—from resourcing and travel to HSE, security, spares logistics and post-dispatch documentation—ensuring engineers arrive on site safely, on time, and fully equipped to complete the