Global Executive Support Team Lead

Jones Lang LaSalle Incorporated; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks a Team Leader for Executive Support to guide a group of Executive Assistants supporting senior leadership across regions. You will be the primary liaison for in-country executives, assess needs, and drive resource allocation while mentoring the team in best practices and process improvements.

The role requires strong communication, discretion, and the ability to optimize workflows across multiple time zones.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 2–3 years of executive assistant experience supporting high-level executives.
• Ability to handle confidential information discreetly.
• Flexible, learns quickly and adaptable across time zones.
• Strong communication across platforms (email, text, in-person, video).
• Excellent presentation skills.
• Tech-savvy with Microsoft Office and Adobe Acrobat.
• Ability to lead across multiple time zones.

Responsibilities

• Lead and manage a team of Executive Assistants.
• Serve as main contact for in-country executives.
• Identify new areas where executive support is needed.
• Coach and mentor the team in best practices.
• Develop standardized processes for executive support activities.
• Continuously evaluate and optimize workflows.
• Ensure accurate capture of activities for reporting.
• Analyze data and prepare performance reports.
• Collaborate with stakeholders to align executive support with goals.
• Stay updated on industry trends and emerging technologies to enhance executive support capabilities.
• Foster a positive and collaborative team culture, promoting development.
• Coordinate coverage for annual and unplanned leave within the team.
• Act as an escalation point for complex issues.
• Advocate for resources and tools needed by the team.
• Foster relationships with internal stakeholders and executive assistants.
• Participate in hiring and onboarding processes for new team members.
• Monitor performance and implement improvements.

Skills

Team leadership

Executive support

Multitasking

Time zone coordination

Microsoft Office

Adobe Acrobat

Communication

Discretion

Education

Bachelor's degree

Tools

Microsoft Office

Adobe Acrobat

Job description

Jones Lang LaSalle Incorporated seeks a Team Leader for Executive Support to guide a group of Executive Assistants supporting senior leadership across regions. You will be the primary liaison for in-country executives, assess needs, and drive resource allocation while mentoring the team in best practices and process improvements.

The role requires strong communication, discretion, and the ability to optimize workflows across multiple time zones.