Global ERP Support & Customer Service Specialist

Outsource Accelerator; Pasig; On-site; PHP 201,000 - 312,000; Full time

Job summary

Outsource Accelerator is seeking a Customer Service Representative to deliver professional, timely, and efficient support to clients in Pasig, Metro Manila. The role emphasizes strong communication, accurate data handling, and cross-functional collaboration across internal systems.

The successful candidate will handle inquiries, process orders, and contribute to service excellence in a fast-paced environment, ensuring customer satisfaction and reliable information flow across teams.

Qualifications

• Excellent verbal and written communication in English.
• Accurate data entry and handling of client information.
• Ability to coordinate with internal teams to resolve inquiries.

Responsibilities

• Respond to customer inquiries in a timely and professional manner.
• Process orders and update customer records accurately.
• Collaborate with sales, operations, and support teams to ensure service excellence.

Skills

Communication

Data handling

Cross-functional collaboration

Job description

Outsource Accelerator is seeking a Customer Service Representative to deliver professional, timely, and efficient support to clients in Pasig, Metro Manila. The role emphasizes strong communication, accurate data handling, and cross-functional collaboration across internal systems.

The successful candidate will handle inquiries, process orders, and contribute to service excellence in a fast-paced environment, ensuring customer satisfaction and reliable information flow across teams.