Global Enterprise Account Manager — Growth & Partnerships

Pleased Inc; Taguig; On-site; PHP 1,585,000 - 1,758,000; Full time

Job summary

Pleased Technologies in the Philippines is seeking an experienced Account Manager to be the primary contact for key clients, handling inbound sales requests and managing enterprise accounts to influence satisfaction, retention and growth.

You will articulate Pleased Technologies’ value proposition across global account customers and lead cross-functional collaboration with product management, sales leadership and regional teams to drive growth.

Qualifications

• BS in Business Administration, Marketing, Sales Management, Communications or related field.
• Minimum of 3 years of similar experience in account management, sales, marketing and business development.
• Experience handling key accounts and large enterprise clients.
• Strong CRM experience and negotiation skills.
• Excellent English communication and business sense.

Responsibilities

• Inbound management: conduct demos, assess requirements and close contracts.
• Identify expansion opportunities through cross-sells and add-ons.
• Engage inbound prospects promptly and evaluate opportunities.
• Coordinate with Technical, Operations and Finance for proposals and handovers.
• Maintain up-to-date client records and proactive follow-ups.
• Serve as primary contact for key accounts and build long-term partnerships.
• Perform business reviews to anticipate needs and mitigate risks.
• Ensure timely delivery of contractual obligations and deliverables.
• Drive onboarding, post-sales support and customer success.
• Provide accurate data in systems and deliver forecasts and insights.

Skills

CRM proficiency

Negotiation

English communication

Business acumen

Problem solving

Education

BS in Business Administration, Marketing, Sales Management, Communications or related field

Job description

Pleased Technologies in the Philippines is seeking an experienced Account Manager to be the primary contact for key clients, handling inbound sales requests and managing enterprise accounts to influence satisfaction, retention and growth.

You will articulate Pleased Technologies’ value proposition across global account customers and lead cross-functional collaboration with product management, sales leadership and regional teams to drive growth.