Global E2E O2C Transformation Lead (AI & Digital)

Bayer; Taguig; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Bayer Manila (GBS Office) seeks an E2E O2C Process & Transformation Lead to shape the global O2C strategy. You will drive process excellence, orchestrate digital and AI-enabled improvements, and partner with O2C leaders to deliver value across Sales, Margin and Cash Flow.

The role requires a decade of experience in global organizations, strong analytical skills, and a proven ability to lead cross-functional initiatives with enterprise collaboration.

Qualifications

• Bachelor's or Master's degree in Business, Finance, Supply Chain, Operations, Technology, or a related field.
• 10 years of relevant professional experience, including 3+ years driving process excellence or transformation in global organizations.
• Strong understanding of end-to-end O2C processes, customer experience and business performance drivers.
• Experience with enterprise applications, data, automation, analytics, and AI technologies, bridging business and tech.

Responsibilities

• Develop, maintain, and execute the global O2C strategy in partnership with O2C leaders.
• Drive continuous improvement of the end-to-end O2C process by identifying inefficiencies and value opportunities.
• Lead automation, analytics, AI, and digital capability adoption to boost O2C performance and customer experience.
• Build partnerships across divisions, O2C ops, IT, and external partners to enable scalable solutions.
• Monitor AI, automation, and process excellence trends and translate insights into strategic initiatives.
• Collaborate with regional leaders and process experts to ensure alignment and governance.
• Drive UX initiatives across the global O2C landscape to improve stakeholder satisfaction.

Skills

Leadership

Strategic thinking

Agile

Collaboration

Education

Bachelor's or Master's degree in Business/Finance/Supply Chain/Operations/Technology

Tools

Power BI

Microsoft Excel

ERP systems

Job description

Bayer Manila (GBS Office) seeks an E2E O2C Process & Transformation Lead to shape the global O2C strategy. You will drive process excellence, orchestrate digital and AI-enabled improvements, and partner with O2C leaders to deliver value across Sales, Margin and Cash Flow.

The role requires a decade of experience in global organizations, strong analytical skills, and a proven ability to lead cross-functional initiatives with enterprise collaboration.