Global Director, HR Services & Transformation

Equinix; Manila; On-site; PHP 6,000,000 - 9,000,000; Full time

Job summary

Equinix, the world’s digital infrastructure company, seeks a Global Director, HR Services to lead and evolve our global People Operations. This role owns end-to-end HR services across the employee lifecycle, driving operational excellence, scalable processes, and a technology-enabled service model.

You will build a high-performing, globally distributed HR Services team, shaping governance, standards, and workforce strategy while delivering measurable improvements in productivity and employee

Qualifications

• Extensive leadership in global HR operations or shared services.
• Proven success scaling a global HR services organization.
• Experience with high-volume HR operations and SLAs.
• Strong workforce planning and capacity management expertise.

Responsibilities

• Build and lead a high-performing global HR services organization.
• Define global operating model, governance, and service standards.
• Oversee performance, SLA attainment, and quality across services.
• Drive AI, automation, and Lean initiatives across HR service delivery.
• Ensure readiness for major employee lifecycle events and transitions.
• Establish service levels, dashboards, and governance routines.
• Own risk, controls, and operational resilience for HR services.

Skills

Global HR Operations leadership

HR Shared Services

People Operations

Global Business Services

HR technology

Operational excellence

Change management

Team leadership

Forecasting / capacity planning

Risk & compliance

Job description

Equinix, the world’s digital infrastructure company, seeks a Global Director, HR Services to lead and evolve our global People Operations. This role owns end-to-end HR services across the employee lifecycle, driving operational excellence, scalable processes, and a technology-enabled service model.

You will build a high-performing, globally distributed HR Services team, shaping governance, standards, and workforce strategy while delivering measurable improvements in productivity and employee