Global Client Delivery Lead - Operations & Strategy

Sapsf; Taguig; On-site; PHP 2,000,000 - 3,200,000; Full time

Job summary

Sapsf in Manila is seeking a Client Delivery Director to oversee multiple delivery tracks, optimize resource allocation, and guide cross-functional teams toward business objectives. You will manage ad campaigns delivery, vendor relationships, governance sessions, and staffing reviews, while driving operational excellence and reliability across platforms.

This role requires 12–16 years in large-scale agile programs, strong leadership, and excellent stakeholder management.

Qualifications

• Proven experience in operations management.
• Strong leadership and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Oversee service delivery across multiple tracks and ad campaigns.
• Lead governance sessions (WBR/MBR, EOQ) and staffing reviews.
• Collaborate with cross-functional teams to improve reliability, scalability, and performance.
• Manage vendor relationships and SLAs; ensure compliance with regulations.

Skills

Operations management

Leadership

Stakeholder management

Client management

Agile

Budgeting & P&L

Strategic thinking

Job description

Sapsf in Manila is seeking a Client Delivery Director to oversee multiple delivery tracks, optimize resource allocation, and guide cross-functional teams toward business objectives. You will manage ad campaigns delivery, vendor relationships, governance sessions, and staffing reviews, while driving operational excellence and reliability across platforms.

This role requires 12–16 years in large-scale agile programs, strong leadership, and excellent stakeholder management.