Salesforce Delivery Director — Global Client Leadership

TASQ

Makati

On-site

PHP 2,500,000 - 4,200,000

Full time

14 days+

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Job summary

TASQ in Metro Manila seeks a seasoned Delivery Lead to oversee end-to-end Salesforce CRM programs. You will coordinate multiple teams, engage with onshore stakeholders, define system requirements, and drive quality across engagements.

This role requires 14+ years in business operations or delivery, deep Salesforce product knowledge (Education Cloud, OmniStudio, Service Cloud, Experience Cloud, Force.com), and strong leadership to mentor teams and report progress to senior leadership.

Qualifications

MBA preferred from a reputed college.
10+ years in a similar role, preferably in a professional services firm/consulting/Big 4.
14+ years of experience in business operations and/or delivery with onshore teams.

Responsibilities

Lead end-to-end delivery for Salesforce CRM programs across multiple teams.
Define systems strategy, requirements, design, prototyping, and testing of solutions.
Interact with onshore stakeholders, communicate status, and manage escalations.
Drive metrics analysis to improve profitability and delivery quality.
Support practice development initiatives and knowledge management.