Telco Sales Call Center Agent – Onsite Cebu

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Health Insurance

Competitive salary + incentives

Paid training from Day 1

Supportive work environment

Job summary

A leading communications consultancy is hiring a Call Center Agent in Cebu City. This role involves assisting customers through phone, email, and chat, providing information, and resolving inquiries. Applicants need a High/Senior High School diploma, and prior BPO experience is not required. The company offers a competitive salary, healthcare benefits, and a supportive work environment with paid training from Day 1.

Qualifications

• High/Senior High School graduate; college preferred.
• No BPO experience required.
• Basic computer skills are necessary.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information and resolve concerns.
• Deliver excellent customer support.

Skills

Customer-focused

Basic computer skills

Education

High/Senior High School diploma

Job description

A leading communications consultancy is hiring a Call Center Agent in Cebu City. This role involves assisting customers through phone, email, and chat, providing information, and resolving inquiries. Applicants need a High/Senior High School diploma, and prior BPO experience is not required. The company offers a competitive salary, healthcare benefits, and a supportive work environment with paid training from Day 1.