Global Business Support Analyst & Travel Coordinator

JLL; Manila; On-site; PHP 350,000 - 500,000; Full time

Job summary

JLL is seeking an Business Support Analyst to provide administrative and operational support for the Americas Board and Transactions team in Taguig, Philippines. You will coordinate travel, manage expenses, draft correspondence, and help with meetings and events.

The role requires 1–2 years of experience, strong organizational skills, and the ability to handle confidential information discreetly. Proficiency with Microsoft Office, Webex, Zoom, and related tools is expected.

Qualifications

• Bachelor's degree or equivalent experience strongly preferred.
• 1–2 years of administrative or business support experience.
• Proven ability to handle confidential information discreetly in a diplomatic manner.
• Flexible and can overcome a learning curve quickly.
• Strong communication skills on multiple platforms and mediums (email, text, in-person, video calls, etc.).
• Tech savvy and familiar with Microsoft Office suite, Adobe Acrobat and/or Bluebeam, Webex, Zoom, etc.
• Ability to work across multiple time zones and flexible in work schedule.
• Exceptional attention to detail.
• Strong organizational and time management skills.
• Strong travel and diary management skills.
• Experience with travel/accommodation booking/calendar management.

Responsibilities

• Provide administrative support to a broader team across the Americas Board and Transactions team.
• Schedule and manage travel arrangements across varying time zones including flight bookings, accommodations, ground transportation, and visa/permit requirements.
• Manage and reconcile expenses, including creating expense reports, tracking receipts, and submitting expense reports for reimbursement.
• Draft and prepare business correspondence including emails, reports, and any other miscellaneous correspondence as needed.
• Coordinate and prepare materials for meetings, such as agendas, minutes, and presentations, and ensure smooth logistics for internal and external meetings.
• Assist in planning and coordinating corporate events, conferences, and other special occasions.
• Organize and maintain documents and files ensuring ease of access and retrieval of information.
• Conduct research, gather data, and prepare reports and documentation as required.
• Collaborate with the wider EA network globally and cover colleagues in absence/workload challenges.
• Develop and maintain effective working relationships with clients and colleagues.
• Adhoc duties such as arranging IT support, signing key documents, assisting new joiners, etc.
• Safeguard confidential information and maintain confidentiality in handling sensitive matters.
• Build and maintain positive relationships with internal and external stakeholders.
• Be adaptable to changing priorities, urgencies, and last-minute requests while maintaining composure.

Skills

Administrative support

Travel management

Confidentiality

Communication

Time management

Multi-time zones

Tech savvy

Education

Bachelor's degree

Tools

Microsoft Office

Adobe Acrobat

Bluebeam

Webex

Zoom

Job description

JLL is seeking an Business Support Analyst to provide administrative and operational support for the Americas Board and Transactions team in Taguig, Philippines. You will coordinate travel, manage expenses, draft correspondence, and help with meetings and events.

The role requires 1–2 years of experience, strong organizational skills, and the ability to handle confidential information discreetly. Proficiency with Microsoft Office, Webex, Zoom, and related tools is expected.