Business Support Analyst (US)

JLL; Taguig; On-site; PHP 446,000 - 714,000; Full time

Job summary

JLL in Taguig, Philippines is seeking a Business Support Analyst to provide administrative and operational support to the Americas Board and Transactions team, ensuring smooth daily activities.

You will coordinate travel, manage expenses, draft correspondence, and prepare meeting materials, building strong relationships across internal and external stakeholders.

The role requires organization, discretion, and the ability to work across time zones in a fast-paced real estate environment.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 1–3 years of administrative or business support experience.
• Proven ability to handle confidential information discreetly.
• Strong communication across multiple platforms (email, text, video).
• Experience with MS Office, Adobe Acrobat/Bluebeam, Webex/Zoom.

Responsibilities

• Provide administrative support to a broader team of employees across the Americas Board and Transactions team.
• Schedule and manage travel arrangements across varying time zones including flight bookings and accommodations.
• Manage and reconcile expenses, including creating expense reports and reimbursements.
• Draft and prepare business correspondence including emails and reports.
• Coordinate materials for meetings and ensure smooth logistics for internal and external meetings.
• Assist in planning corporate events, conferences, and other occasions.
• Organize and maintain documents and files for easy access.
• Conduct research and prepare reports as required.
• Collaborate with the wider EA network globally and cover colleagues when needed.

Skills

Communication skills

Microsoft Office

Time management

Travel & diary management

Discretion & confidentiality

Adaptability

Education

Bachelor's degree

Tools

Adobe Acrobat

Bluebeam

Webex

Zoom

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Purpose

The key purpose of a Business Support Analyst is to provide administrative and operational support to a larger group of employees, ensuring the smooth functioning of their daily business activities. The Business Support Analyst manages travel arrangements, processes expense reports, and coordinates logistics across varying time zones. They handle correspondence, maintain organized records, and assist with meeting coordination and event planning. The role requires strong organizational skills, attention to detail, and the ability to work collaboratively across teams. Ultimately, a Business Support Analyst plays a vital role in enhancing team productivity and maintaining efficient operational workflows.

Responsibilities

• Provide administrative support to a broader team of employees across the Americas Board and Transactions team.
• Schedule and manage travel arrangements across varying time zones including flight bookings, accommodations, securing ground transportation, and visa/permit requirements (if required).
• Manage and reconcile expenses, including creating expense reports, tracking receipts, and submitting expense reports for reimbursement.
• Draft and prepare business correspondence including emails, reports, and any other miscellaneous correspondence as needed.
• Coordinate and prepare materials for meetings, such as agendas, minutes, and presentations, and ensure smooth logistics for internal and external meetings.
• Assist in planning and coordinating corporate events, conferences, and other special occasions.
• Organize and maintain documents and files ensuring ease of access and retrieval of information.
• Conduct research, gather data, and prepare reports and documentation as required.
• Collaborate closely with the wider EA network globally and cover colleagues in the event of absence/workload challenges.
• Develop and maintain effective working relationships with clients (externally) and colleagues (internally).
• Adhoc duties but not limited to (i.e. arranging IT support, arranging signing of key documentation, assisting new joiners etc.).
• Safeguarding confidential information and maintaining strict confidentiality in handling sensitive matters.
• Build and maintain positive relationships with internal and external stakeholders.
• Be adaptable to changing priorities, urgencies, and last-minute requests while maintaining composure and professionalism.
• Be adaptable to changing priorities, urgencies, and last-minute requests while maintaining composure and professionalism.

Requirements

• Bachelor's degree or equivalent experience is strongly preferred.
• At least 1-3 years of administrative or business support experience.
• Proven ability to handle confidential information discreetly in a diplomatic manner.
• Flexible and can overcome a learning curve quickly.
• Strong communication skills on multiple platforms and mediums (email, text, in-person, video calls, etc.).
• Tech savvy and familiar with working in the Microsoft Office suite, Adobe Acrobat and/or Bluebeam, Webex, Zoom, etc.
• Ability to work across multiple time zones and flexible in work schedule.
• Exceptional attention to detail.
• Strong organizational and time management skills.
• Strong travel and diary management skills.
• Experience with travel/accommodation booking/calendar management.

Location

On-site -Taguig, Philippines

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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