Bilingual Japanese Sales Rep — Build Relationships & Upsell

Blast Smart Management Inc.; Makati; Sur place; PHP 223 200 - 334 800; Plein temps

Résumé du poste

A customer management service company in Makati is seeking candidates for a customer support role. You will manage outbound calls, follow scripts, identify customer needs, and engage with customers effectively. Strong communication skills are essential, and previous experience in customer support or sales is preferred. This role offers opportunities for upselling products and requires a focus on meeting personal targets.

Qualifications

• Previous experience in a customer support or sales role preferred but not required.
• Strong phone and verbal communication skills along with active listening.
• Customer focus and adaptability to different personality types.

Responsabilités

• Manage amounts of outbound calls in a timely manner.
• Follow communication scripts when handling different topics.
• Identify customers’ needs and provide solutions or alternatives.
• Seize opportunities to upsell products when they arise.
• Build sustainable relationships and engage with customers.
• Meet personal qualitative and quantitative targets.

Connaissances

Strong phone and verbal communication skills

Customer focus

Adaptability to different personality types

Time management

Ability to multitask

Description du poste

A customer management service company in Makati is seeking candidates for a customer support role. You will manage outbound calls, follow scripts, identify customer needs, and engage with customers effectively. Strong communication skills are essential, and previous experience in customer support or sales is preferred. This role offers opportunities for upselling products and requires a focus on meeting personal targets.