Global Background Verification Specialist (AI-Driven)

SAP SE; Metro Manila; Remote; PHP 420.000 - 640.000; Vollzeit

Zusammenfassung

SAP SE in the Philippines is seeking a Background Verification Associate to support and continuously improve pre-employment screening across the APAC region. You will partner with candidates, hiring managers, HR, Legal, and external vendors to ensure timely and compliant completion of verification activities.

You will manage operations, support digital and AI-driven methods, advise on complex cases, and collaborate in a highly global environment to drive improvements for stakeholder experience

Qualifikationen

• Background Verification experience in recruiting operations, HR, compliance, risk management, or similar fields.
• Experience in a customer-focused, service-delivery, shared services, or operational environment.
• Ability to manage multiple tasks with accuracy, quality and attention to detail.
• Ability to follow established processes while adapting to changing business needs.
• Exposure to HR systems, case management tools, or reporting platforms is a plus.
• Interest in developing digital skills and learning new technologies, including automation and AI-enabled tools.
• Upper-intermediate written and spoken English language skills.
• Ability to handle highly confidential information with professionalism and discretion.

Aufgaben

• Initiate and manage pre-employment background verification checks in accordance with policies and regulatory requirements.
• Review, assess, and evaluate background verification results, ensuring accuracy and compliance.
• Investigate discrepancies and coordinate with candidates, hiring managers, HR, Legal, and external vendors.
• Build and maintain relationships with internal stakeholders and external service providers.
• Own assigned process activities and support designated topics under guidance of senior team members.
• Suggest process improvements to enhance efficiency and stakeholder experience.
• Participate in team initiatives, testing activities, and operational improvement efforts.
• Develop proficiency in AI-enabled tools and digital technologies to improve productivity and quality of work.
• Navigate SAP applications, vendor portals, reporting tools, and AI-enabled solutions.

Kenntnisse

Background Verification

Attention to detail

Communication

Problem solving

Team player

Tools

HR systems

Case management tools

Reporting tools

SAP applications

AI-enabled tools

Jobbeschreibung

SAP SE in the Philippines is seeking a Background Verification Associate to support and continuously improve pre-employment screening across the APAC region. You will partner with candidates, hiring managers, HR, Legal, and external vendors to ensure timely and compliant completion of verification activities.

You will manage operations, support digital and AI-driven methods, advise on complex cases, and collaborate in a highly global environment to drive improvements for stakeholder experience