Global Back-Office Operations Specialist

School Of Virtual Assistance (SOVA); Pasig; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

HMO coverage for you and your family

Yearly kick-off parties

Value Awards recognition

Grow with internal promotions

Leadership training courses

Promotions every year

Job summary

Acquire Intelligence is looking for a detail-oriented professional to support day-to-day operations for members, primarily in back-office data entry and invoicing tasks.

You will handle data in Xero, perform statement reconciliations, and manage communications to keep workflow moving, including follow-ups on quotes and bookings. Strong written and verbal communication are essential for success.

Qualifications

• Excellent written and verbal communication skills.
• Excellent multi-tasking skills.
• At least 1 year back office experience.
• Experience in customer service is favourable.
• Immediate to advanced computer skills.
• Attention to detail.

Responsibilities

• Assist day-to-day operations for the members (OEP’s customers).
• Mostly back office work and data entry.
• Covers data entry in Xero (accounting software work).
• Statement reconciliation.
• Inbox clearing and manages the work traffic coming in generic inboxes.
• Collections for customers/businesses.
• Job and quote creation.
• Quote follow up.
• Generic follow up – calling members for missing requirements, booking confirmations.

Skills

Communication skills

Multi-tasking

Back office experience

Customer service

Computer skills

Attention to detail

Job description

Acquire Intelligence is looking for a detail-oriented professional to support day-to-day operations for members, primarily in back-office data entry and invoicing tasks.

You will handle data in Xero, perform statement reconciliations, and manage communications to keep workflow moving, including follow-ups on quotes and bookings. Strong written and verbal communication are essential for success.