General Administrator- Virtual Assistant

School Of Virtual Assistance (SOVA); Pasig; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

HMO coverage for you and your family

Yearly kick-off parties

Value Awards recognition

Grow with internal promotions

Leadership training courses

Promotions every year

Job summary

Acquire Intelligence is looking for a detail-oriented professional to support day-to-day operations for members, primarily in back-office data entry and invoicing tasks.

You will handle data in Xero, perform statement reconciliations, and manage communications to keep workflow moving, including follow-ups on quotes and bookings. Strong written and verbal communication are essential for success.

Qualifications

• Excellent written and verbal communication skills.
• Excellent multi-tasking skills.
• At least 1 year back office experience.
• Experience in customer service is favourable.
• Immediate to advanced computer skills.
• Attention to detail.

Responsibilities

• Assist day-to-day operations for the members (OEP’s customers).
• Mostly back office work and data entry.
• Covers data entry in Xero (accounting software work).
• Statement reconciliation.
• Inbox clearing and manages the work traffic coming in generic inboxes.
• Collections for customers/businesses.
• Job and quote creation.
• Quote follow up.
• Generic follow up – calling members for missing requirements, booking confirmations.

Skills

Communication skills

Multi-tasking

Back office experience

Customer service

Computer skills

Attention to detail

Job description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

At Acquire Intelligence, our mission is to help business work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career – Join us today and be part of a team where your work makes an impact!

WHY JOIN THE A-TEAM?

Come for a career, stay for the fun!

• HMO coverage for you and your family**
• Yearly Kick Off Parties with major giveaways (like the car in 2023)
• Get recognized through our ‘Value Awards’
• Grow your career – yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses

Job Description

In Scope

• Assist day to day operations for the members (OEP’s customers)
• Mostly back office work and data entry
• Covers data entry Xero (accounting software work)
• Statement reconciliation
• Inbox clearing and manages the work traffic coming in generic inboxes
• Collections for customers/businesses
• Job and quote creation
• Quote follow up
• Generic follow up – (Calling the members of a missing requirement, checking to confirm booking of a job & other clarifications)
• Invoicing
• Preparing all completed jobs to invoicing stage
• Auditing technician’s compliance
• Generating KPI reports
• One off report requested by members
• Receives after hours and/or regular calls depending on the member requirement
• Makes outbound calls as needed (B2B calls)

Skill Requirement

• Excellent written and verbal communication skills
• Excellent multi-tasking skills
• At least 1 year back office experience
• Experience in customer service is favourable
• Immediate to advanced computer skills
• Attention to detail
• Excellent Multi—tasking skills

Join the A-Team and experience the A-Life!