613065BR Collections Analyst - Manila

half the sky; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A global leader in innovative technologies is seeking a Collections Analyst in Quezon City, Philippines. The ideal candidate will manage an accounts receivable portfolio, carry out collection tasks, and respond to customer inquiries. A Bachelor's degree in a relevant field and a solid understanding of AR processes are essential. Excellent communication skills and proficiency in MS Excel are also required. This position offers the opportunity to work independently in a dynamic environment.

Qualifications

• Bachelor's Degree in Finance, Accounting or related field.
• Good working knowledge of Accounts Receivables (AR).
• Ability to manage volumes of accounts independently.

Responsibilities

• Manage assigned AR portfolio.
• Perform collection tasks based on prescribed tactics.
• Respond to inquiries from internal and external customers.

Skills

Good knowledge of Accounts Receivables (AR)

Good relationship-building skills

Ability to prioritize tasks

Proficient in using MS Excel

Good communication skills

Education

Bachelors Degree in Finance, Accounting or other Business-related course

Tools

SAP

Job description

About the job 613065BR Collections Analyst - Manila

Introduction

The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.

Responsibilities

• Manage assigned AR portfolio
• Perform collection tasks based on prescribed Collection tactics defined in the system/tool.
• Respond to inquiries from internal and external customers
• Do a reconciliation of accounts or research on disputed AR
• Coordinate resolution of customer disputes
• Prepare or update Desktop Procedures (DTP)

Required Technical and Professional Expertise

• Bachelors Degree in Finance, Accounting or other Business-related course
• Good working knowledge of Accounts Receivables (AR)
• Good understanding of Business to Business (B2B) collections concepts.
• Ability to manage volume of accounts and work independently.
• Ability to prioritize tasks, manage multiple priorities and tight deadlines
• Good relationship-building skills and should be a Team Player
• Proficient in using MS Excel.
• Good communication skills, both in spoken and in written English, and has neutral accent

Preferred Technical and Professional Expertise

• At least 1 yr. experience in collecting from corporate customers
• Knowledge of various collection techniques is required
• Knowledge of SAP or any collection tool will be an advantage
• Experience in Customer Service/AR support or handling customer inquiries will be an advantage