Global AP Issue Resolution Team Lead

Vestas; Pasay; On-site; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

On-the-job training

Bonus program

Career development

Job summary

Vestas Shared Service Center in Manila seeks a proven leader to head the Global AP Issue Resolution team within Accounts Payable, ensuring timely resolution of invoice issues and accurate AP closing. You will coach, empower and develop a team across time zones.

Collaborate with Finance, Procurement and external suppliers, drive automation, maintain process docs, and deliver compliant, efficient AP operations in a dynamic global environment.

Qualifications

• Bachelor's degree in accountancy/ finance/ business management or related area.
• With solid background in Finance Operations of Accounts Payable in SSC/GBS environments.
• At least five years of leadership experience managing operations teams.
• Ability to coach, mentor, and execute actions for the function.
• Customer-focused mindset with strong service delivery.
• Good communication and stakeholder management across time zones.

Responsibilities

• Lead the AP Global AP Issue Resolution team, ensuring control, compliance, and timely delivery of operations.
• Execute day-to-day AP processes including issue resolution (parked invoices, missing goods receipts, supplier disputes).
• Maintain up-to-date process documentation and cascading trainings for all processors.
• Promote automation and standardization across AP and leverage technology for efficiency.
• Escalation management, root-cause analysis, and cross-functional collaboration with Finance, Procurement, and Suppliers.
• Track KPIs and SLAs, report dashboards, and lead continuous improvement initiatives.

Job description

Vestas Shared Service Center in Manila seeks a proven leader to head the Global AP Issue Resolution team within Accounts Payable, ensuring timely resolution of invoice issues and accurate AP closing. You will coach, empower and develop a team across time zones.

Collaborate with Finance, Procurement and external suppliers, drive automation, maintain process docs, and deliver compliant, efficient AP operations in a dynamic global environment.