Global After-Sales Support Specialist (Night Shifts)

Reolink; Metro Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

Reolink in Manila is seeking a Customer Service Representative to support global customers from its local office. The role handles after-sales inquiries, RMAs, returns and order logistics onsite, including night shifts.

You will coordinate communications, track cases and help optimize service processes while maintaining a customer-first mindset to ensure smooth order fulfillment and positive experiences.

Responsibilities

• Handle after-sales inquiries, RMAs, returns and order logistics onsite.
• Coordinate communications, track cases and help optimize service processes.

Job description

Reolink in Manila is seeking a Customer Service Representative to support global customers from its local office. The role handles after-sales inquiries, RMAs, returns and order logistics onsite, including night shifts.

You will coordinate communications, track cases and help optimize service processes while maintaining a customer-first mindset to ensure smooth order fulfillment and positive experiences.