Global After-Sales & Logistics Specialist

Reolink; Metro Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

Reolink is seeking a Customer Service Representative to support global customers after the sale. You will handle RMAs, returns, order management, and logistics coordination across time zones, with onsite night shifts.

The ideal candidate is a college graduate with clear written and spoken English, able to stay detail-focused under pressure while delivering excellent service. Join a collaborative team in the Philippines and contribute to timely problem resolution and smooth product delivery while

Qualifications

• Bachelor's degree or college graduate preferred.
• Strong written and oral communication.
• Ability to handle RMAs, returns, and orders.

Responsibilities

• Handle RMAs and returns accurately.
• Process order management and logistics coordination across time zones.
• Maintain high levels of customer satisfaction and teamwork.

Skills

Customer service

Communication

Teamwork

Attention to detail

Night shift flexibility

Education

College graduate

Job description

Reolink is seeking a Customer Service Representative to support global customers after the sale. You will handle RMAs, returns, order management, and logistics coordination across time zones, with onsite night shifts.

The ideal candidate is a college graduate with clear written and spoken English, able to stay detail-focused under pressure while delivering excellent service. Join a collaborative team in the Philippines and contribute to timely problem resolution and smooth product delivery while