Global After-Sales Specialist - Onsite & Night Shift

Reolink; Metro Manila; On-site; PHP 279,000 - 424,000; Full time

Job summary

Reolink is seeking a CSR to support global customers after the sale, handling RMAs, returns, order management, and logistics coordination. The role emphasizes improving service processes and operational efficiency across time zones.

Ideal candidates are college graduates with excellent written and oral communication, capable of onsite shifting/night shifts, and able to stay detail-focused under pressure while delivering strong customer service and teamwork.

Qualifications

• College graduates with excellent written and oral communication.
• Ability to work onsite on shifting/night shifts and stay detail-focused under pressure.
• Strong customer service and teamwork skills.

Responsibilities

• Support global customers after the sale, handling RMAs, returns, order management, and logistics coordination.
• Improve service processes and operational efficiency across time zones.

Skills

Written communication

Oral communication

Teamwork

Attention to detail

Education

College degree

Job description

Reolink is seeking a CSR to support global customers after the sale, handling RMAs, returns, order management, and logistics coordination. The role emphasizes improving service processes and operational efficiency across time zones.

Ideal candidates are college graduates with excellent written and oral communication, capable of onsite shifting/night shifts, and able to stay detail-focused under pressure while delivering strong customer service and teamwork.