Global After-Sales & Logistics Coordinator

Reolink; Metro Manila; On-site; PHP 167,000 - 279,000; Full time

Job summary

Reolink is seeking a Customer Service Representative to support global customers after the sale. The role handles RMAs, returns, order management, and logistics coordination across time zones.

Ideal candidates are college graduates with strong written and oral communication skills, capable of onsite shifting and night shifts, and able to stay detail-focused under pressure while delivering excellent customer service and teamwork.

Qualifications

• College graduates with excellent written and oral communication.
• Detail-focused under pressure while delivering strong customer service and teamwork.

Responsibilities

• Handle RMAs and returns.
• Manage orders and logistics coordination.
• Coordinate across time zones to improve service processes and operational efficiency.

Skills

Written communication

Oral communication

Teamwork

Attention to detail

Education

College degree

Job description

Reolink is seeking a CSR to support global customers after the sale, handling RMAs, returns, order management, and logistics coordination. The role emphasizes improving service processes and operational efficiency across time zones.
Ideal candidates are college graduates with excellent written and oral communication, capable of onsite shifting/night shifts, and able to stay detail-focused under pressure while delivering strong customer service and teamwork.