German-Speaking Support Specialist — Onsite Night Shift

iOPEX Technologies Phil; Taguig; On-site; PHP 350,000 - 550,000; Full time

Job summary

iOPEX Technologies Phil is seeking a bilingual German Specialist to join our onsite team in BGC, Taguig. You will engage with German-speaking customers by phone and accurately document case notes while maintaining a customer-first approach.

The role requires fluency in German and English, willingness to work night shifts, and a strong ability to multi-task in a fast-paced support environment. This is a full-time onsite position with shifting schedules.

Qualifications

• Fluent in German and proficient in English
• Strong customer-centric approach
• Able to take calls while typing case notes

Responsibilities

• Handle German-speaking customer inquiries on the phone
• Record case notes during calls
• Maintain high standard of customer service while working shifts

Skills

German language

Customer service

Multitasking

Night shift

Onsite work

Job description

iOPEX Technologies Phil is seeking a bilingual German Specialist to join our onsite team in BGC, Taguig. You will engage with German-speaking customers by phone and accurately document case notes while maintaining a customer-first approach.

The role requires fluency in German and English, willingness to work night shifts, and a strong ability to multi-task in a fast-paced support environment. This is a full-time onsite position with shifting schedules.