BPO Operations Leader — Night Shift (Onsite)

iOPEX Technologies Philippines Inc.; Taguig; Sur place; PHP 600 000 - 1 200 000; Plein temps

Résumé du poste

iopex Technologies Philippines Inc. is seeking an Operations Manager to oversee customer service and technical support in a fast-paced BPO environment in Taguig. The role emphasizes leading teams, maintaining quality and productivity, and coordinating with clients to achieve targets.

The ideal candidate has at least 3 years of relevant experience and strong English communication skills. This on-site position operates on a night-shifting schedule at Bonifacio Global City, Taguig.

Qualifications

• At least 3 years of relevant operations or BPO experience.
• Strong English communication skills.
• On-site role in Bonifacio Global City, Taguig; night shift.

Responsabilités

• Lead customer service and technical support teams.
• Ensure quality and productivity targets are met.
• Coordinate with clients to achieve targets.

Connaissances

Team leadership

Quality monitoring

Client coordination

English proficiency

Description du poste

iopex Technologies Philippines Inc. is seeking an Operations Manager to oversee customer service and technical support in a fast-paced BPO environment. The role emphasizes leading teams, maintaining quality and productivity, and coordinating with clients to achieve targets.

The ideal candidate has at least 3 years of relevant experience and strong English communication skills. This on-site position in Bonifacio Global City, Taguig operates on a night/shifting schedule. Onsite setup applies.