German Speaker - Cebu

Datamatics CMS PH; Cebu City; On-site; PHP 279,000 - 446,000; Full time

Job summary

Neusoft Cloud Technology Philippines is seeking a German-speaking Customer Service representative to handle Manila Voice and Cebu Chat channels. This on-site role expects you to assist customers, resolve issues, and maintain high satisfaction daily.

You will need strong German communication skills, a customer-oriented mindset, and the ability to multitask in a fast-paced environment at both Manila and Cebu sites.

Qualifications

• Customer support and customer satisfaction skills.
• Experience in enhancing customer experience.
• Strong German oral and written communication skills.
• Ability to multitask in a fast-paced environment.
• Previous experience in a customer service role.

Responsibilities

• Provide customer support and ensure customer satisfaction.
• Maintain professional phone etiquette and customer-focused communication.
• Deliver excellent customer service on a daily basis.

Skills

Customer Support

Customer Experience

German language

Multitasking

Customer service

Job description

• This is a full-time on-site role for a German Customer Service (Manila Voice / Cebu Chat) representative at Neusoft Cloud Technology in Manila and Cebu site.
• The role involves providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service on a daily basis.

Qualifications & Desired Skills

• Customer Support and Customer Satisfaction skills
• Experience in enhancing Customer Experience
• Strong communication skills in German, Oral and written
• Ability to multitask and work in a fast-paced environment
• Previous experience in a customer service role