German Bilingual CS & Tech Support Onsite QC Visa-Sponsored

WHR Global Consulting; Quezon City; On-site; PHP 335,000 - 513,000; Full time

Job summary

A consulting firm is hiring a German Bilingual Customer Service and Technical Representative to join its on-site team in Quezon City, Philippines. The position is open to German nationals and offers company-sponsored work visa. Responsibilities include handling customer inquiries, providing excellent service, and resolving issues. Training is provided, and no prior BPO experience is required. The role requires fluency in German and English, alongside strong customer service abilities.

Qualifications

• Open to German nationals currently residing in the Philippines.
• Skills in customer satisfaction and problem-solving.
• Previous experience in customer service or technical support is a plus but not required.

Responsibilities

• Handle customer inquiries through various communication channels.
• Provide excellent customer service and ensure a positive customer experience.
• Resolve customer issues efficiently and accurately, including basic technical troubleshooting.

Skills

Fluent German and English communication skills

Customer service skills

Problem-solving

Conflict resolution

Job description

A consulting firm is hiring a German Bilingual Customer Service and Technical Representative to join its on-site team in Quezon City, Philippines. The position is open to German nationals and offers company-sponsored work visa. Responsibilities include handling customer inquiries, providing excellent service, and resolving issues. Training is provided, and no prior BPO experience is required. The role requires fluency in German and English, alongside strong customer service abilities.