Genesys Contact Center Software Engineer — Custom Solutions

NYGC Services INC; Taguig; On-site; PHP 500,000 - 800,000; Full time

Job summary

NYGC Services INC is seeking a Custom Software Engineer to develop tailored software solutions aligned with business requirements. You will code, enhance components across multiple systems and collaborate with the team to deliver scalable, high-performing applications using modern frameworks and agile methods.

You will independently contribute, participate in discussions, and mentor junior engineers, while ensuring thorough testing and documentation for future reference.

Qualifications

• Requires advanced proficiency in Genesys Contact Center Operation.
• Strong understanding of software development methodologies and best practices.
• Experience with modern programming languages and frameworks relevant to software engineering.
• Ability to analyze and troubleshoot complex software issues effectively.
• Familiarity with agile development practices and tools.
• Experience with cloud-based solutions and deployment strategies is a plus.

Responsibilities

• Engage in development of custom software solutions to meet business needs.
• Code, enhance components across systems and collaborate to deliver scalable apps.
• Participate in team discussions and mentor junior team members.
• Conduct testing and debugging to ensure optimal performance.
• Stay updated on industry trends to improve development processes.
• Document software design and development processes for future reference.

Skills

Genesys Ops

Software Dev Practices

Programming Languages

Agile Methods

Tools

Cloud Deployment

Job description

NYGC Services INC is seeking a Custom Software Engineer to develop tailored software solutions aligned with business requirements. You will code, enhance components across multiple systems and collaborate with the team to deliver scalable, high-performing applications using modern frameworks and agile methods.

You will independently contribute, participate in discussions, and mentor junior engineers, while ensuring thorough testing and documentation for future reference.