General Virtual Assistant (Work From Home) – For Pooling

VirtuallyinCredible; Philippines; Remote; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Paid training

Free noise-cancelling headset

Holiday pay

Job summary

A progressive virtual assistance company in the Philippines seeks a General Virtual Assistant to provide exceptional customer support and manage client communications. Candidates should be fluent in English and have a professional home office setup. This role includes various administrative tasks, marketing support, and adherence to client-specific SOPs. Benefits include a permanent work-from-home arrangement, paid training, and holiday pay.

Qualifications

• Willing to undergo background checking.
• Quiet and professional home office setup.
• Willing to work the graveyard shift.

Responsibilities

• Provide customer support and manage client communications.
• Handle calls and email inquiries.
• Perform administrative tasks such as A/R, A/P, and document preparation.

Skills

Fluent in written and spoken English

Good American accent

Fast and reliable internet connection

Job description

General Virtual Assistant (Work From Home) – For Pooling

VirtuallyinCredible is a people-focused company that started with one Virtual Assistant and has grown to over a thousand home-based VAs. We are committed to providing excellent service to our clients while creating a supportive and growth-oriented environment for our team members.

We are currently looking for a General Virtual Assistant who will help deliver outstanding customer support and contribute to our continued success.

Responsibilities

• Provide customer support and manage client communications
• Handle calls and email inquiries
• Perform administrative tasks such as A/R, A/P, work order processing, notices, compliance, lease renewals, document preparation, and email management
• Assist with marketing and social media management
• Follow client-specific Standard Operating Procedures (SOPs)
• Stay updated on changes to SOPs and company guidelines
• Represent VirtuallyinCredible’s core values in all interactions
• Provide data, updates, and reports to the leadership team as needed
• Perform additional tasks as required

Qualifications

• Fluent in written and spoken English
• Good American accent
• Willing to undergo background checking
• Quiet and professional home office setup
• Willing to work the graveyard shift
• Fast and reliable internet connection (minimum 10 Mbps) with backup
• Dependable electricity with power backup
• Computer Requirements:
  • Windows: At least 12GB RAM, AMD Ryzen 5 2200/i5 8th gen or higher
  • Mac: At least 8GB RAM
  • Operating System: Windows 11 or macOS (Sequoia, Sonoma, Ventura, Tahoe)

Why You’ll Love Working With Us

• Permanent work-from-home setup
• Paid training
• Free noise-cancelling headset
• Holiday pay
• Overtime pay
• Year-end bonus
• Supportive and rewarding work environment