General Virtual Assistant (Work From Home) For Pooling

VirtuallyinCredible Careers Hub; Philippines; Remote; PHP 240,000 - 480,000; Full time

Job summary

VirtuallyinCredible Careers Hub is seeking a General Virtual Assistant for remote support in the Philippines. You will handle client communications, calls, emails, and a range of admin tasks while following SOPs and maintaining a professional home office setup.

The role requires a strong English command, reliability, and the ability to work night shifts as needed. Join a people-focused team that values service quality and growth, with responsibilities spanning marketing support, data reporting,

Qualifications

• Fluent in written and spoken English with clear communication.
• Good American accent is preferred for client calls and email responses.
• Willing to undergo background checking as part of screening.
• Quiet, professional home office setup available.
• Able to work the graveyard shift when required.
• Fast and reliable internet connection (minimum 10 Mbps) with backup.
• Reliable electricity with power backup ready for uninterrupted work.

Responsibilities

• Provide customer support and manage client communications.
• Handle calls and email inquiries in a timely manner.
• Perform administrative tasks including A/R, A/P, and document prep.
• Assist with marketing and social media management.
• Follow client-specific SOPs and stay updated on changes.
• Represent VirtuallyinCredible's core values in all interactions.
• Provide data, updates and reports to leadership as needed.
• Perform additional tasks as required.

Skills

Fluent in written and spoken English

Good American accent

Willing to undergo background checking

Quiet home office setup

Willing to work graveyard shift

Fast internet connection

Power backup / dependable electricity

Job description

This is a remote position.

About Us

VirtuallyinCredible is a people-focused company that started with one Virtual Assistant and has grown to over a thousand home-based VAs. We are committed to providing excellent service to our clients while creating a supportive and growth-oriented environment for our team members.

We are currently looking for a General Virtual Assistant who will help deliver outstanding customer support and contribute to our continued success.

Responsibilities

• Provide customer support and manage client communications
• Handle calls and email inquiries
• Perform administrative tasks such as A/R, A/P, work order processing, notices, compliance, lease renewals, document preparation, and email management
• Assist with marketing and social media management
• Follow client-specific Standard Operating Procedures (SOPs)
• Stay updated on changes to SOPs and company guidelines
• Represent VirtuallyinCredible's core values in all interactions
• Provide data, updates, and reports to the leadership team as needed
• Perform additional tasks as required
• Computer Requirements: Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe) Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher , or an equivalent processor RAM: 8 GB to 16 GB or higher

Requirements

Qualifications

• Fluent in written and spoken English

• Good American accent

• Willing to undergo background checking

• Quiet and professional home office setup

• Willing to work the graveyard shift

• Fast and reliable internet connection (minimum 10 Mbps) with backup

• Dependable electricity with power backup

• Computer Requirements: Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe) Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher , or an equivalent processor RAM: 8 GB to 16 GB or higher