GDS Consulting_BPM_Senior Process Technical Analyst

Ernst & Young Advisory Services Sdn Bhd; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

EY is seeking a Senior BPM professional in Taguig to lead end-to-end lifecycle management for process-driven applications. You will map and document workflows, capture functional and technical requirements, and guide AI/automation initiatives that improve efficiency and governance.

You will work with stakeholders to translate business needs into deliverables, mentor junior staff, and ensure timely delivery of projects with strong quality assurance and compliance awareness.

Qualifications

• 4-9 years in technical process documentation.
• Strong communication, presentation and interpersonal skills; ability to produce high-quality reports.
• Attention to detail and commitment to quality.
• Understanding of BPM methodologies.
• Hands-on experience with process mapping tools (Celonis, Signavio).
• Understanding of AI and automation.
• Knowledge of process mining or digital transformation platforms.

Responsibilities

• Analyze current business processes to identify gaps and inefficiencies.
• Document end-to-end workflows, maps, and functional/technical requirements.
• Collaborate with stakeholders to translate needs into requirements for enhancements or AI/automation projects.
• Recommend process and technical improvements to boost efficiency.
• Support process redesign aligned with objectives and standards.
• Lead as a team, share responsibilities, and update management on progress.
• Build productive relationships with client/on-site personnel.
• Ensure on-time delivery of tasks.
• Participate in design, development, QA, deployment, and support as required.
• Ensure solutions align with business processes, governance, and compliance.
• Update technical process documentation and deliver high-quality outputs.
• Develop Technical Process Assets and Accelerators.

Skills

Process documentation

Communication

Attention to detail

BPM methodologies

Process mapping

AI & automation

Process mining

Tools

Celonis

Signavio

Job description

GDS Consulting_BPM_Senior Process Technical Analyst

Location: Taguig

Other locations: Primary Location Only

Date: Jul 10, 2026

Requisition ID: 1718127

Career Family Consulting

Role Type BPM

Role Rank Technical Lead/ Associate Project Manager – 42

Current Rank: CS Process Technical Analyst

The opportunity

As part of our EY‑BPM team, you will help clients in designing and developing state‑of‑the‑art solutions to optimize business processes. You will be responsible for leading the end‑to‑end lifecycle of process‑driven applications and solutions, including development, testing and deployment, ensuring they are scalable, adaptable and sustainable with minimal customization.

Leveraging your expertise in process mapping, technical documentation and solution development, you will help our clients gain better visibility into their operations, enabling more informed decisions‑making and improved efficiency through data‑driven insights and AI and Digital transformation initiatives.

We’re looking for candidates with strong understanding of technology and data and process analysis, particularly in technical process documentation and workflow design, with proven track record of successful delivery. This is a fantastic opportunity to be part of a leading firm as well as a part of a growing BPM team. You will work closely with clients to assess requirements, design optimised business processes and support the development of solutions that improve operational performance and drive continuous improvement.

Your key responsibilities

• Analyze current business processes to identify gaps, bottlenecks, inefficiencies, and improvement opportunities
• Document end‑to‑end workflows, process maps, functional and technical requirements
• Collaborate with stakeholders to assess business needs and translate them into functional and technical requirements for system enhancements or AI/automation projects
• Recommend process enhancement, automation opportunities and technical solutions to improve efficiency and effectiveness
• Support process redesign initiatives aligned with business objectives and operational standards
• Work effectively as a team lead, share responsibility, provide support, maintain communication and update managers on progress of tasks
• Develop and maintain productive working relationships with client/onsite personnel
• Ensure on‑time delivery of allocated tasks
• Participate in documentation, design, development, QA, deployment and support as required
• Ensure that technical solutions are aligned with established business processes, governance, and compliance requirements
• Update technical process documentation and ensure high quality deliverables
• Building of Technical Process Assets and Accelerators

Skills and attributes for success

• 4‑9 years in technical process documentation
• Strong communication, presentation and interpersonal skills along with experience in producing high quality reports and presentations as needed
• Attention to detail and commitment to quality
• Understanding of BPM methodologies
• Hands‑on experience on process mapping tools (e.g., Celonis, Signavio)
• Understanding of AI and automation
• Knowledge of process mining or digital transformation platforms

What we offer

• Continuous learning: you’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: we’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: we’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: you’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Interested in this role? Reach out for next steps.