Garnishment & Legal Case Coordinator

Grant Thornton Ireland; Philippines; On-site; PHP 420,000 - 540,000; Full time

Job summary

Grant Thornton Ireland is seeking a detail-oriented Operations Associate in the Philippines to support legal notice processing, case management, and external communications. You will review notices, update records, and ensure timely actions in line with SOPs.

Ideal candidates have 2–3 years in back-office or legal/compliance processing, strong written English, and the ability to handle high-volume workflows in a fast-paced environment. This is a full-time role with standard hours.

Qualifications

• 2–3 years of experience in operations or back-office processing.
• Experience in financial services, payroll/garnishments, legal/compliance processing, or BPO/shared services is a plus.

Responsibilities

• Review incoming legal notices for accuracy, completeness and basic legal validity.
• Identify impacted customer accounts and categorize notices by type and urgency.
• Place and release account holds in line with legal requirements and SOPs.
• Assist with processing of levies and fund remittance coordination.
• Process UCC liens, subpoenas, and account freeze requests.
• Manage end-to-end case lifecycle: creation, tracking, updating records, and documentation.
• Prepare responses to third parties and communicate with customers and government agencies.
• Escalate complex cases to the Manager when needed.
• Maintain audit-ready records and meet SLAs.

Skills

Attention to detail

High-volume workflows

Written and verbal communication

Follow SOPs

Compliance awareness

Time management

Case management systems

Tools

Case management systems

Job description

Grant Thornton Ireland is seeking a detail-oriented Operations Associate in the Philippines to support legal notice processing, case management, and external communications. You will review notices, update records, and ensure timely actions in line with SOPs.

Ideal candidates have 2–3 years in back-office or legal/compliance processing, strong written English, and the ability to handle high-volume workflows in a fast-paced environment. This is a full-time role with standard hours.