Functional Solutions Manager - Mid Shift

Arcadis Consulting Middle East Limited; Makati; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Arcadis Consulting Middle East Limited in the Philippines seeks a seasoned professional to lead the development of functional changes within the Enterprise applications portfolio, designing solutions aligned with global standards and coordinating with product owners, BPOs, and vendor parties.

You will also champion user experience improvements, standardization, and documentation in line with global enterprise standards.

Qualifications

• Minimum of 7 years' hands-on experience with relevant Project Management and Workforce Planning application configuration in major ERP systems, preferably Oracle Cloud.
• Demonstrated experience in business process management and workflows.
• Demonstrated experience in successfully designing/delivering functional changes and/or solutions in a global company with a complex business environment.

Responsibilities

• Leads the development of functional changes within the Enterprise applications portfolio and designs solutions aligned with global standards.
• Collaborates with product owners, Solution Managers and vendors to ensure solutions meet business needs and standards.
• Supports vendor partners in assessing proposed solutions and/or creates proposed solutions to address incidents.
• Oversees functional solution development, documentation, and functional testing to ensure best design practices.
• Acts as delivery lead to 3rd party vendors and manages vendor relationships to deliver within scope, budget and quality.

Skills

Project management

Workforce planning

Business process management

Global/complex environment experience

Tools

Oracle Cloud

ERP systems

Job description

Purpose

Leads the development of all functional changes within the relevant domain of the Enterprise applications portfolio. Designs and/or oversees the design of functional solutions aligned with global standards.

Individual accountabilities

Collaboration

• Collaborates and communicates with relevant domain BPOs, BPEs, KBUs, and EU's.

• Collaborates with the product owners, Technical Solution Manager(s) and the vendor parties to ensure that the solution meets the business needs.

• Collaborates with wider Global Engagement & Operations team to ensure consistency and standards followed for documentations and approach.

• Advise and collaborate on solutioning with Global Intake & Portfolio Management on portfolio intake

Application Support & Maintenance

• Ensures global standardization and cohesion in the Enterprise applications team acrossbusiness units with a focus on business efficiency and user experience.

• Demonstrates business process knowledge and relevant Enterprise applications domain knowledge to efficiently deliver on Enterprise applications solutions.

• Supports Arcadis 3rd party vendors in assessing & validating proposed solutions and /or creates proposed solutions to address incidents/problems.

• Lead Oracle quarterly update with effectively working with the test manager and business key users.

• Join vendor support sessions to actively influence vendor product development and thereby improving business efficiency.
  

Application Enhancement & Continuous Improvement

• Collaborates with Product Owners, BPOs, BPEs, and Global Continuous Improvements team to design and deliver continuous improvement projects in relevant Enterprise applications domain portfolio.

• Conduct POCs, functional design review and organize workshops with product owners to perform fit/gap analysis.

• Oversees functional solution development, documentations and including functional testing to ensure that solutions follow best design practices.

• Acts as the functional counterpart (delivery lead) to 3rd party vendors.

Vendor Management

• Reviews & Approves proposed functional solutions created by third parties.

• Works with 3rd parties to ensure projects are delivered in within scope, budget & quality.
  

Key profile requirements

• Minimum of 7 years' hands-on experience with relevant Project Management and Workforce Planning application configuration in major ERP systems, preferably a minimum of at least 3 of which Oracle Cloud.

• Demonstrated experience in business process management and workflows.

• Demonstrated experience in successfully designing/delivering functional changes and/or solutions in a global company with a complex business environment.
  

Key shared accountabilities

• Partnership with other EA Lanes, Teams, and Domains to exceed business expectations.

• Functional solution decisions with Global Continuous Improvements Lane.

• Functional solution direction with Global Intake & Portfolio Management on portfolio intake

• Oracle Quarterly Update testing with EA Test Manager and KBUs.

• SOP and training materials for business.
  

Decision Rights

• Owns: 3rd party functional configuration and business process improvement in relevant domains
  Influences: Functional solution decisions
  Vetoes: Solutions that do not conform to functional guidelines/standards