Full-Time Customer Service Rep - Fast-Paced Career Growth

TASK AGENCIES INC; Quezon City; On-site; PHP 285,000 - 385,000; Full time

Benefits offered by this job

30,000 PHP monthly salary

Full-time employment

Streamlined recruitment process

On-the-job training

Career progression

Quezon City location

Benefits and support programmes

Job summary

TASK AGENCIES INC is seeking a Customer Service Representative in Quezon City, Metro Manila on a full-time basis. You will be the voice of our clients, handling inquiries, providing support, and delivering solutions with professionalism and empathy.

The role offers a competitive package of 30,000 PHP per month and opportunities to grow within a customer-facing environment. Join a team focused on quality interactions, continuous improvement, and employee development, with streamlined onboarding

Qualifications

• High school diploma or equivalent.
• Excellent verbal communication with professional telephone etiquette.
• Ability to handle inquiries with empathy and problem-solving.
• Proficiency with CRM software, MS Office, and computer systems.
• Experience in customer service or call centers is advantageous but not required.

Responsibilities

• Handle inbound and outbound calls professionally.
• Address inquiries, concerns, and complaints with resolution-focused approach.
• Provide accurate information about products and services to customers.
• Document interactions and maintain records per company protocols.
• Identify customer needs and route complex issues to appropriate departments.
• Maintain targets for call handling time, CSAT, and attendance.
• Collaborate with team members to improve service quality.
• Follow company policies and compliance requirements.

Skills

Verbal communication

CRM software

MS Office

Problem solving

Team collaboration

Education

High school diploma

Tools

CRM software

MS Office

Job description

TASK AGENCIES INC is seeking a Customer Service Representative in Quezon City, Metro Manila on a full-time basis. You will be the voice of our clients, handling inquiries, providing support, and delivering solutions with professionalism and empathy.

The role offers a competitive package of 30,000 PHP per month and opportunities to grow within a customer-facing environment. Join a team focused on quality interactions, continuous improvement, and employee development, with streamlined onboarding