Full time

Staff Domain, Inc.; Philippines; On-site; PHP 250,000 - 380,000; Full time

Benefits offered by this job

HMO, Dental, and Life Insurance foryou

Paid Leaves: Birthday, Vacation, M ed

Team Engagement Activities

Job summary

Staff Domain, Inc. is seeking an Compliance Admin Assistant for onsite work in Pampanga, Philippines.

The role supports the Compliance Support team, managers, and recruitment consultants, ensuring efficient administration and strong professional relationships with clients and candidates. You will monitor compliance documents, coordinate onboarding, and help maintain systems and processes to meet occupational health and governing body requirements.

Qualifications

• Prior admin experience and stable career history.
• Experience supporting a sales desk and service mindset.
• Proficient in Word, Excel, PowerPoint and databases.
• Excellent attention to detail and communication skills.
• Strong phone manners and relationship-building abilities.

Responsibilities

• Provide administration support to Compliance team and recruitment consultants.
• Monitor and action the Compliance Inbox and related documents.
• Onboard and maintain candidates' compliance and conduct right-to-work checks.
• Coordinate health and governing body requirements and training.
• Maintain CRM paperwork and assist with audits as requested.
• Identify process improvements and resolve issues promptly.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Databases

Attention to detail

Communication

Phone manners

Relationship building

Administrative experience

Sales desk support

Tools

CRM

Job description

Compliance Admin Assistant | AU | Onsite - Pampanga

• Shift Schedule (MNL TIME) 7:00 AM - 4:00 PM
• Clients Preferred Working Arrangements Onsite
• Account Manager Millie Francisco
• Country Philippines

Job Description

Setup and Location: Onsite-2135, Marquee Mall, A. Gueco St Marquee Mall 2nd Floor Above Metro Supermarket, Angeles, 2009 Pampanga

Work Schedule: 9:00 AM-6:00 PM (AEST) | 7:00 AM-4:00 PM (PH Time)

Employment Type: Full-time

Ready to do work that actually excites you?

The purpose of this role is primarily to provide administration support to the Compliance Support team, Managers, and Recruitment consultants, as required. With the goal of ensuring a proficient, effective and well-supported team. The role is focused on building and maintaining strong relationships with all team members, providing efficient administration and support functions.

Members of the Compliance team must present the company to their clients, candidates and external bodies professionally and positively whilst continuing to support team members.

What You’ll Do

You’ll be the kind of person who:

• This is a ‘hands-on' administration role.
• Monitoring and actioning the Compliance Inbox.
• Linking HealthPass for candidates and monitoring compliance documents.
• Onboarding and maintenance of all active candidates' compliance.
• Ensure Occupational Health requirements are always met.
• Ensure Governing body requirements are always met.
• Right to Work checks.
• Working With Children checks.
• Accurate and timely onboarding of new and existing candidates under direction of the compliance team.
• Responsible for the procurement of all compliance documentation, including liaising with the nurse and all necessary third parties.
• Co-ordination of mandatory training requirements ensures candidates have the necessary working visas.
• Reviewing dashboard report, actioning Google checks, and advising of upcoming expiring documents.
• Follow up on outstanding requests for compliance documents and escape where necessary.
• Escalate any issues with the compliance of Nurses to the Line Manager.
• Implementation of process improvements.
• Resolve complaints and problems quickly and accurately.
• Undertake any other reasonable duties under the discretion of management.
• Maintaining compliance paperwork within the CRM.
• Provide input for improving policies, processes and procedures.
• Assist with conducting and preparing internal audits when requested.
• Ensure all tasks are completed in accordance with the relevant processes.

Requirements

What You Bring

We’re looking for someone with:

• Stable career history (whether this is full-time/part-time work or education).
• Previous administration experience.
• Experience of interacting with and providing a service to a sales desk. Skills and competencies.
• Proficient in Microsoft Word, Excel, PowerPoint, and databases.
• Excellent attention to detail.
• Excellent communication and interpersonal skills.
• Excellent phone manner, both questioning and listening to the caller.
• Able to identify and report opportunities.
• Able to build and maintain internal and external relationships.
  

Why You’ll Love Working Here

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!.

Let’s Talk