Fulfillment Operations Leader

Dempsey Resource Management; San Miguel; On-site; PHP 500,000 - 700,000; Full time

Job summary

Dempsey Resource Management is seeking a skilled Fulfillment/Warehouse Manager in Bulacan, Philippines to oversee daily order fulfillment operations and lead a logistics team. The role requires strong leadership, data-driven decision making, and a customer-focused mindset.

The ideal candidate will manage inventory, coordinate with carriers, and drive efficiency through process improvements while ensuring compliance with safety and quality standards.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, or related field is required.
• 3+ years of experience in fulfillment or warehouse management is required.
• Strong leadership and team management skills are expected.
• Excellent organizational and problem-solving abilities are essential.
• Proficiency in inventory and warehouse management systems is required.
• Knowledge of shipping and logistics regulations is needed.
• Ability to analyze data and generate actionable insights is required.
• Strong communication and interpersonal skills are necessary.
• Experience with process improvement methodologies is preferred.
• Ability to work under pressure and meet deadlines is expected.
• Customer-focused mindset is important.
• Flexibility to work extended hours when necessary.

Responsibilities

• Oversee daily order fulfillment operations.
• Manage warehouse staff and logistics teams.
• Ensure timely and accurate order processing and shipping.
• Maintain inventory accuracy and stock levels.
• Implement process improvements to increase efficiency.
• Coordinate with suppliers, carriers, and internal departments.
• Monitor KPIs and prepare performance reports.
• Ensure compliance with safety and quality standards.
• Resolve fulfillment issues and customer complaints.
• Manage budgets and control operational costs.
• Train and develop team members.
• Utilize technology to streamline fulfillment processes.

Skills

Fulfillment management

Warehouse leadership

Team management

Data analysis

Inventory management

Shipping regulations

Process improvement

Communication

Problem solving

Deadline driven

Customer focus

Extended hours flexibility

Education

Bachelor’s degree in Supply Chain/Logistics

Job description

Dempsey Resource Management is seeking a skilled Fulfillment/Warehouse Manager in Bulacan, Philippines to oversee daily order fulfillment operations and lead a logistics team. The role requires strong leadership, data-driven decision making, and a customer-focused mindset.

The ideal candidate will manage inventory, coordinate with carriers, and drive efficiency through process improvements while ensuring compliance with safety and quality standards.