Guest Experience & Front Desk Associate

My Inn; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A local hospitality firm is seeking a dedicated receptionist located in Makati, Philippines. The role involves welcoming visitors, managing calls, and providing administrative support. Ideal candidates should possess a bachelor’s degree, have 1-3 years of experience in customer service, and demonstrate strong communication skills. The work environment is fast-paced, requiring friendly and professional interaction with guests. Competitive salary offered based on experience.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• 1–3 years of experience in a receptionist or customer service role.
• Friendly demeanor and professional appearance.

Responsibilities

• Greet and welcome visitors in a professional manner.
• Manage incoming calls and respond to inquiries promptly.
• Maintain a tidy and organized front desk area.
• Assist in scheduling appointments and maintaining the appointment calendar.
• Provide general administrative support to other departments as needed.

Skills

Proficient in English language

Excellent customer service skills

Effective communication skills

Strong interpersonal skills

Adept in customer relationship management

Education

Bachelor’s degree in a relevant field

Job description

A local hospitality firm is seeking a dedicated receptionist located in Makati, Philippines. The role involves welcoming visitors, managing calls, and providing administrative support. Ideal candidates should possess a bachelor’s degree, have 1-3 years of experience in customer service, and demonstrate strong communication skills. The work environment is fast-paced, requiring friendly and professional interaction with guests. Competitive salary offered based on experience.