Front of The House Yayaoi Restaurant

MKS WORKFORCE MANAGEMENT SERVICES INC; Mandaue; On-site; PHP 180,000 - 260,000; Full time

Benefits offered by this job

Employee meals

Staff discounts

Job summary

Yayaoi Restaurant in Mandaue City, Cebu is seeking a professional Front of House staff member for a full-time role. You will be the face of the restaurant, greeting guests, taking orders, and ensuring a welcoming, high-service dining experience.

The role offers a competitive salary, opportunities for training and career progression, and a supportive team. You will work with kitchen and bar staff to deliver prompt service, maintain hygiene standards, and provide memorable guest experiences.

Qualifications

• Experience in front-of-house or waiting staff in hospitality.
• Strong communication and guest engagement.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet guests warmly upon arrival and guide seating.
• Take accurate food and beverage orders and provide menu recommendations.
• Serve food and beverages promptly and professionally at tables.
• Maintain awareness of table status and guest satisfaction throughout dining.
• Handle payment transactions accurately and process bills with courtesy.
• Clear and reset tables promptly to maintain a clean dining area.
• Respond to guest inquiries and special requests with professionalism.
• Collaborate with kitchen and bar staff to ensure smooth service delivery.
• Adhere to food safety and hygiene standards at all times.
• Assist with general restaurant maintenance and cleanliness.

Skills

Front of House experience

Interpersonal skills

Customer service oriented

Cash handling

Attention to detail

Job description

About the role

We are seeking a professional and customer-focused Front of House staff member to join the team at Yayaoi Restaurant in Mandaue City, Cebu. This is a full-time position that plays a crucial role in delivering exceptional dining experiences to our guests. As Front of House staff, you will be the face of our establishment, responsible for creating a welcoming atmosphere and ensuring every customer interaction reflects our commitment to outstanding service excellence. This position is integral to maintaining the high standards that define Yayaoi Restaurant and contribute directly to our guests' satisfaction and loyalty.

Key responsibilities

• Greeting guests warmly upon arrival and managing seating arrangements efficiently
• Taking accurate food and beverage orders whilst providing knowledgeable menu recommendations
• Serving food and beverages promptly and professionally to customers at their tables
• Maintaining awareness of table status and ensuring guest satisfaction throughout their dining experience
• Handling payment transactions accurately and processing bills with courtesy
• Clearing and resetting tables promptly to maintain a clean and organised dining environment
• Responding to guest inquiries and special requests with professionalism and patience
• Collaborating with kitchen and bar staff to ensure smooth service delivery
• Adhering to food safety and hygiene standards at all times
• Assisting with general restaurant maintenance and cleanliness

What we are looking for

• Prior experience in a front-of-house or waiting staff role within a hospitality setting
• Strong interpersonal and communication skills with the ability to engage guests professionally
• Excellent customer service orientation and commitment to delivering exceptional experiences
• Ability to work efficiently in a fast-paced environment whilst maintaining attention to detail
• Physical capability to stand for extended periods and carry trays and plates safely
• Knowledge of food and beverage service standards and etiquette
• Reliable, punctual, and professional attitude with a positive demeanour
• Flexibility to work varying shifts including evenings, weekends, and public holidays as required
• Basic numeracy skills for handling cash and card transactions
• Willingness to learn and adapt to our restaurant's specific procedures and standards

What we offer

• Competitive full-time salary and benefits package
• Opportunity to work in a professional hospitality environment with a well-established restaurant brand
• Training and development opportunities to enhance your service skills and career progression
• A supportive team environment where your contributions are valued and recognised
• Access to employee meals and staff discounts
• Structured working schedule with clearly defined shift patterns
• Career advancement opportunities within Yayaoi Restaurant and the wider hospitality sector

About us

Yayaoi Restaurant is a respected dining establishment located in Mandaue City, Cebu, dedicated to providing our guests with authentic cuisine and exceptional service. We pride ourselves on creating memorable dining experiences through quality food, professional hospitality, and a welcoming atmosphere. Our team is committed to upholding the highest standards of service and maintaining a positive workplace culture. We believe that our staff are the cornerstone of our success, and we invest in creating an environment where team members can thrive and develop their careers.