Front of The at House Yayaoi Restaurant

MKS WORKFORCE MANAGEMENT SERVICES INC; Tili; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Staff meals

Job summary

MKS Workforce Management Services Inc is seeking an enthusiastic and professional Front of House team member to join Yayaoi Restaurant in Baguio City, Benguet. This full-time role places you at the face of the establishment, delivering warm hospitality and ensuring guests have a memorable dining experience.

You will greet guests, seat and take orders, coordinate with kitchen and bar staff, and uphold health and service standards.

Qualifications

• Previous experience in a waiting or front-of-house role in a restaurant, café or similar hospitality establishment.
• Excellent customer service skills with the ability to engage guests professionally.
• Strong communication abilities, both verbal and listening.
• Physical ability to stand for extended periods and carry items such as trays and plates.
• Attention to detail and organisational skills to manage multiple tables.
• Flexibility to work varied shifts including evenings, weekends and public holidays.
• Positive attitude and ability to work as part of a team in a fast-paced environment.
• Basic numeracy skills for handling payments and orders.
• Knowledge of food and beverage service etiquette is advantageous.
• Availability to commence employment immediately or at short notice.

Responsibilities

• Greeting guests with warmth upon arrival and throughout the dining experience.
• Seating customers in a timely and organised manner while maintaining table management standards.
• Taking accurate food and beverage orders and communicating them to the kitchen and bar staff.
• Serving food and drinks with professionalism and accuracy.
• Maintaining knowledge of menu items and upselling where appropriate.
• Handling payments and processing transactions securely.
• Clearing and resetting tables promptly for a clean dining area.
• Responding to guest requests with courtesy and efficiency.
• Collaborating with kitchen and bar teams to ensure seamless service.
• Adhering to health, safety and hygiene standards at all times.

Skills

Customer service

Communication

Organization

Teamwork

Flexibility

Numeracy

Attention to detail

Job description

About the role

We are seeking an enthusiastic and professional Front of House team member to join Yayaoi Restaurant in Baguio City, Benguet. This is a full-time position where you will be the face of our establishment, creating memorable dining experiences for our guests. As part of our front-of-house team, you will play a crucial role in delivering exceptional customer service and maintaining the high standards that define our restaurant. Your warmth, efficiency and attention to detail will directly contribute to the success of our business and the satisfaction of our valued customers.

Key responsibilities

• Greeting guests with a genuine smile and warm hospitality upon arrival and throughout their dining experience

• Seating customers in a timely and organised manner whilst maintaining table management standards

• Taking accurate food and beverage orders and communicating them clearly to the kitchen and bar staff

• Serving food and drinks with professionalism, ensuring correct items are delivered to the correct guests

• Maintaining knowledge of menu items, ingredients and specials to provide informed recommendations to diners

• Handling payments and processing transactions accurately and securely

• Clearing and resetting tables promptly to ensure a clean and welcoming dining environment

• Responding promptly to guest requests and resolving any concerns with courtesy and efficiency

• Collaborating with kitchen and bar teams to ensure seamless service delivery

• Adhering to health, safety and hygiene standards at all times

What we're looking for

• Previous experience in a waiting or front-of-house role within a restaurant, café or similar hospitality establishment

• Excellent customer service skills with the ability to engage guests in a friendly and professional manner

• Strong communication abilities, both verbal and listening skills

• Physical ability to stand for extended periods and carry items such as trays and plates

• Attention to detail and organisational skills to manage multiple tables simultaneously

• Flexibility and adaptability to work varied shifts, including evenings, weekends and public holidays as required

• A positive attitude and willingness to work as part of a team in a fast-paced environment

• Basic numeracy skills for handling payments and processing orders

• Knowledge of food and beverage service etiquette is advantageous

• Availability to commence employment immediately or at short notice

What we offer

At MKS Workforce Management Services Inc, we are committed to supporting our team members with competitive remuneration, a supportive work environment and ongoing opportunities for professional development. We provide comprehensive on-the-job training to ensure you are confident and equipped to deliver outstanding service. We value our staff and foster a culture of teamwork, respect and continuous improvement. Benefits include access to staff meals and a workplace where your contributions are recognised and appreciated.

About us

MKS Workforce Management Services Inc is a leading hospitality recruitment and workforce management company dedicated to connecting skilled professionals with exceptional dining and hospitality establishments. We partner with premier restaurants and venues to deliver outstanding service and memorable guest experiences. Our commitment to excellence, professionalism and people-focused values ensures that both our team members and clients succeed. We take pride in supporting careers within the vibrant hospitality and tourism industry across the Philippines.