Front of House Concierge & Reservations Host

ROBINSON DINING PTE. LTD.; Santo Niño 1st; Vor Ort; PHP 180.000 - 300.000; Vollzeit

Benefits dieser Stelle

Staff meals provided

Performance bonus

Employee benefits

Career progression opportunities

Zusammenfassung

ROBINSON DINING PTE. LTD. in the Philippines is seeking a friendly Front of House receptionist to greet guests, manage reservations and ensure smooth desk operations.

You will be the first point of contact and coordinate with the service team to seat guests efficiently. The role requires clear English and Mandarin communication, a presentable appearance, and the ability to handle shifts, weekends and holidays.

Qualifikationen

• Experience as a restaurant receptionist or FOH preferred.
• Experience in a Chinese restaurant or F&B setting is an advantage.
• Able to communicate in English and Mandarin with guests.
• Friendly, presentable and service-oriented.
• Good communication and interpersonal skills.
• Ability to manage reservations and guest requests efficiently.
• Able to work shifts, weekends and public holidays.

Aufgaben

• Greet and welcome guests upon arrival.
• Manage reservations and table arrangements.
• Answer phone calls and respond to reservation enquiries.
• Guide guests to their tables and coordinate with service team.
• Maintain accurate reservation and guest information.
• Handle VIP guests and special requests.
• Provide professional and attentive customer service.
• Support front of house operations when required.

Kenntnisse

Customer service

Bilingual EN-MN

Reservation management

Front of House

Jobbeschreibung

ROBINSON DINING PTE. LTD. in the Philippines is seeking a friendly Front of House receptionist to greet guests, manage reservations and ensure smooth desk operations.

You will be the first point of contact and coordinate with the service team to seat guests efficiently. The role requires clear English and Mandarin communication, a presentable appearance, and the ability to handle shifts, weekends and holidays.