Front Desk Guest Experience Associate — Flexible Hours

Robinsons Land Corporation; Tuguegarao; On-site; PHP 180,000 - 240,000; Part time

Job summary

Robinsons Land Corporation's GoHotels-Tuguegarao is seeking a Hotel Associate to deliver exceptional guest service at the front desk, ensuring smooth check-in/check-out and addressing guest inquiries with a welcoming attitude. You will be the first point of contact for guests and play a key role in guest satisfaction throughout their stay.

The role requires a hospitality mindset, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Bachelor's degree in Hospitality / Tourism Management or in any related field.
• Previous experience in customer service or front desk operations preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Professional appearance and demeanor.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Deliver exceptional guest service at the front desk.
• Ensure smooth check-in and check-out processes.
• Handle guest inquiries and maintain a welcoming atmosphere.

Skills

Customer Service

Front Desk

Communication Skills

Multitasking

Professional Appearance

Education

Bachelor's degree in Hospitality / Tourism Management

Job description

Robinsons Land Corporation's GoHotels-Tuguegarao is seeking a Hotel Associate to deliver exceptional guest service at the front desk, ensuring smooth check-in/check-out and addressing guest inquiries with a welcoming attitude. You will be the first point of contact for guests and play a key role in guest satisfaction throughout their stay.

The role requires a hospitality mindset, strong communication skills, and the ability to multitask in a fast-paced environment.