Front Line Associate - Cash Handling & Customer Service

Vantage Financial Corporation; Rosario; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

above-average compensation package

14th month pay

Health benefits and Group Life Ins.

Rice Subsidy

Uniform

Other remuneration packages

subject to company policies

Job summary

Vantage Financial Corporation, Asia-Pacific’s first direct network agent of Western Union in Rosario Cavite, is seeking a Front Line Associate (full-time). You will handle client calls and visits to boost transactions, promote e-Biz, and cross-sell Western Union services while supporting branch operations.

The ideal candidate is a graduate with a pleasant personality; cash handling and customer service experience is advantageous but not required.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experience an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing).
• Prepares and submits accurate branch reports on time. Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Customer service

Cash handling

Communication skills

Education

4-year degree

Job description

Vantage Financial Corporation, Asia-Pacific’s first direct network agent of Western Union in Rosario Cavite, is seeking a Front Line Associate (full-time). You will handle client calls and visits to boost transactions, promote e-Biz, and cross-sell Western Union services while supporting branch operations.

The ideal candidate is a graduate with a pleasant personality; cash handling and customer service experience is advantageous but not required.