Frontline Banking & Customer Service Associate

Vantage Financial Corporation; Antipolo; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Above-average pay

14th month pay

Health benefits

Group Life Insurance

Rice subsidy

Uniform

Job summary

Vantage Financial Corporation in Antipolo is seeking a Front Line Associate (full-time) to join our team. The role focuses on client calls, visits to boost transactions, and cross-selling Western Union and other services.

Candidates should have a 4-year degree, a pleasing personality, and willingness to handle cash with customer service experience as an advantage. Near-work-location candidates are preferred.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Cash handling

Customer service

Pleasing personality

Education

Bachelor’s degree (4-year)

Job description

Vantage Financial Corporation in Antipolo is seeking a Front Line Associate (full-time) to join our team. The role focuses on client calls, visits to boost transactions, and cross-selling Western Union and other services.

Candidates should have a 4-year degree, a pleasing personality, and willingness to handle cash with customer service experience as an advantage. Near-work-location candidates are preferred.