Front Line Associate | Cash & Customer Service Pro

Vantage Financial Corporation; Gerona; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Above-average pay

14th month pay

Health benefits

Life insurance

Rice subsidy

Uniforms

Other remuneration

Job summary

Vantage Financial Corporation in Gerona, Tarlac, invites applications for a Front Line Associate (full-time). You will be the first point of contact for customers, handle calls and visits to boost transactions, promote e-Biz services, and coordinate with marketing for promotions.

Responsibilities include cash handling, following branch procedures, daily start/end protocols, submitting branch reports, and ensuring accuracy in OTC transactions.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Cash handling

Customer service

Education

4-year degree

Job description

Vantage Financial Corporation in Gerona, Tarlac, invites applications for a Front Line Associate (full-time). You will be the first point of contact for customers, handle calls and visits to boost transactions, promote e-Biz services, and coordinate with marketing for promotions.

Responsibilities include cash handling, following branch procedures, daily start/end protocols, submitting branch reports, and ensuring accuracy in OTC transactions.