Front Line Associate: Cash & Customer Service Pro

Vantage Financial Corporation; San Pablo; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Above-average compensation

14th month pay

Health benefits

Group life insurance

Rice subsidy

Uniform

Remuneration packages

Subject to company policies

Job summary

Vantage Financial Corporation seeks a FRONT LINE ASSOCIATE (full-time) in Laguna, Philippines. The role focuses on customer service, cash handling, and promoting e-Biz services, with responsibilities across sales, branch operations, and daily cash management.

The ideal candidate has a four-year degree, a pleasing personality, and proximity to the work location. Prior cash handling or customer service experience is helpful but not required.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences's an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Cash handling

Customer service

Pleasing personality

Education

Four-year degree

Job description

Vantage Financial Corporation seeks a FRONT LINE ASSOCIATE (full-time) in Laguna, Philippines. The role focuses on customer service, cash handling, and promoting e-Biz services, with responsibilities across sales, branch operations, and daily cash management.

The ideal candidate has a four-year degree, a pleasing personality, and proximity to the work location. Prior cash handling or customer service experience is helpful but not required.