Frontline Sales & Customer Experience Associate

Vantage Financial Corporation; Gapan; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

14th month pay

Health benefits

Group Life Insurance

Rice Subsidy

Uniform

Other remuneration packages

Subject to company policies

Job summary

Vantage Financial Corporation in Nueva Ecija, Gapan is seeking a Front Line Associate (full-time) to handle client calls, promote e-Biz cross-sell services, and coordinate promotions with Marketing. You will perform branch operations, including cash handling per guidelines, and ensure accurate end-of-day reports.

The role requires a 4-year degree, a pleasing personality, and a willingness to work near the location; prior cash handling or customer service experience is a plus but not required.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly

Skills

Cash handling

Customer service

Communication

Education

4-year degree

Job description

Vantage Financial Corporation in Nueva Ecija, Gapan is seeking a Front Line Associate (full-time) to handle client calls, promote e-Biz cross-sell services, and coordinate promotions with Marketing. You will perform branch operations, including cash handling per guidelines, and ensure accurate end-of-day reports.

The role requires a 4-year degree, a pleasing personality, and a willingness to work near the location; prior cash handling or customer service experience is a plus but not required.