Front-Line Banking & Customer Service Associate

Vantage Financial Corporation; Murcia; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Above-average compensation

14th month pay

Health benefits

Rice Subsidy

Uniform

Other remuneration packages

subject to company policies

Job summary

Vantage Financial Corporation Bacolod Araneta Branch in Western Visayas is hiring a Front Line Associate (full-time) to greet customers and support daily branch operations.

The role involves client calls/visits, cross-selling services like e-Biz and Western Union, coordinating with Marketing on promotions, and handling OTC transactions per guidelines; strong attention to accuracy in cash handling and reports.

Qualifications

• Graduate of any 4 year course.
• Cash handling and customer service experience is an advantage but not required.
• Overall pleasing personality and near location preferred.

Responsibilities

• Conduct client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels.

Skills

Cash handling

Customer service

Pleasant personality

Education

Graduate of any 4 year course

Job description

Vantage Financial Corporation Bacolod Araneta Branch in Western Visayas is hiring a Front Line Associate (full-time) to greet customers and support daily branch operations.

The role involves client calls/visits, cross-selling services like e-Biz and Western Union, coordinating with Marketing on promotions, and handling OTC transactions per guidelines; strong attention to accuracy in cash handling and reports.