A prominent company in the Philippines is seeking a Front Desk Representative to manage visitor interactions and administrative tasks in a professional environment. The ideal candidate will have a bachelor's degree and 3-5 years of experience in customer service. Responsibilities include greeting visitors, managing calls, scheduling appointments, and providing excellent support to clients and staff. This is a full-time position located on-site in Makati.
Qualifications
3-5 years of experience in a front desk or customer service role.
Friendly and professional demeanor.
Ability to multitask and work independently.
Responsibilities
Greet visitors and direct them to the appropriate personnel.
Manage incoming calls and emails, ensuring prompt responses.
Maintain a clean and organized front desk area.
Schedule appointments and manage the calendar for staff.
Assist with administrative tasks as needed.
Provide excellent customer service and support.
Handle inquiries and resolve issues professionally.
Skills
Proficient in Help Desk systems
MS Office
Excellent scheduling and time management abilities
Strong organizational skills
Strong communication skills
Education
Bachelor’s degree in Business Administration or a related field
Job description
A prominent company in the Philippines is seeking a Front Desk Representative to manage visitor interactions and administrative tasks in a professional environment. The ideal candidate will have a bachelor's degree and 3-5 years of experience in customer service. Responsibilities include greeting visitors, managing calls, scheduling appointments, and providing excellent support to clients and staff. This is a full-time position located on-site in Makati.